Return & Exchange Policy

Our Commitment

At ClouDIY Nails, we want every customer to enjoy an experience as seamless and beautiful as the nails we create.
Need help? 👋🏼 You can always reach us at info@cloudiy.store.

Returns & Exchanges

Due to hygiene and safety considerations, we are unable to accept returns or provide exchanges if you have simply changed your mind, or wish to choose a different style or size.

We encourage you to carefully check your order details and follow our Size Guide before completing your purchase. Your understanding is truly appreciated. We value the trust you place in us, and your safety and wellbeing remain our top priority. 💓

Faulty or Incorrect Items

In the unlikely event that you receive a damaged, defective, or incorrect item, please contact us straight away.
We will assess the situation with urgency and care, handling each case individually to ensure a smooth resolution and your complete satisfaction.

We're Here for You

Thank you for choosing ClouDIY Nails. It’s our pleasure to bring creativity and beauty to your fingertips. 💅✨

If you have any questions or require support, please do not hesitate to contact our customer service team at info@cloudiy.store. We are here to assist you throughout the return process.